Thursday, May 4

9:30 am – 10:30 am: Registration and Continental Breakfast                                 

Baptist Health System - Innovation Center - Southbank Building, 1660 Prudential Drive, 4th Floor, Jacksonville, FL 32207

10:30 am – 10:45 am: Welcome Remarks

Keith Fraidenburg, Chief Operating & Innovation Officer, CHIME                  

10:45 am - 11:15 am: Setting the Stage: Why is Innovation in Healthcare so Difficult?

Aaron Miri, SVP & CDIO, Baptist Health; Innovation Summit Host

The current healthcare system creates an array of barriers to successful innovation, and despite enormous investments, all too many innovation efforts fail. Understanding the forces that undermine them can help uncover insights on how to instill and sustain successful innovation.

11:15 am - 11:30 am: Networking Break

11:30 am - 12:00 pm: Keynote: Healthcare Innovation Priorities: A CEO’s Perspective

Michael Mayo, DHA, FACHE, President and CEO, Baptist Health Jacksonville

Innovation can create long-term value and build resilience in the face of accelerating transformation, but where should you focus on maximizing return on investment? Baptist Health System’s CEO, Dr. Michael Mayo, shares perspectives on some of the more pressing priorities and opportunities for sustainable innovation efforts.

12:00 pm - 1:00 pm: Networking Luncheon - sponsored by Clearsense       

1:00 pm - 1:45 pm: Fishbowl 1: Effective Innovation Begins with a Great Problem Definition

Panelists: Debbie Backus, Terri Couts, Jeri Koester

Moderator: Keith Fraidenburg

The path to innovation really begins by defining new problems. For an idea to be innovative, it must also be useful. Creative ideas don't always lead to innovations, because they don't necessarily produce viable solutions to the “right” problems.         

1:45 pm - 2:00 pm: Networking Break

2:00 pm - 2:45 pm: Fishbowl 2: Effectively Innovating in Your Own Organization: Keys to Success

Innovation is often easier said than done. We’ll discuss how different organizations define and utilize innovation activities, the importance of innovation leadership within systems, structures that can facilitate (or impede) innovation, as well as helpful frameworks and tools.

Panelists: Chani Cordero, Andy Crowder, Aaron Miri

Moderator: Shafiq Rab, MD

2:45 pm - 3:00 pm: Networking Break

3:00 pm - 3:45 pm: Fishbowl 3: Sustainable Innovation: Let’s Talk About Failure

Panelists: Terri Couts, Jeri Koester, Taylor McPartland

Moderator: Debbie Backus

Innovation has many hidden and shifting variables that can impact the success of experiments. Sustainable innovation management approaches can help you turn “failures” into minor speed bumps on the road to successful value creation.

3:45 pm - 4:15 pm: Networking Break

4:15 pm - 4:45 pm: Member Stories - Open Mic

4:45 pm - 5:00 pm: Closing Remarks & Adjournment

6:00 pm - 8:00 pm: Dinner sponsored by eVisit - Chart House

1501 Riverplace Blvd, Jacksonville, FL 32207

Friday, May 5

8:00 am – 8:30 am: Networking Breakfast                                                  

8:30 am - 8:45 am: Welcome Remarks

John Marc Green, Director of Innovation, CHIME

8:45 am - 9:30 am: Fishbowl 4: CHIME + ScaleHealth Patient Engagement Challenge: Lessons Shared

Panelists: Chani Cordero, Jeri Koester, Taylor McPartland

Moderator: John Marc Green

In a true network innovation experiment, CHIME and ScaleHealth asked the question, “what if we pooled our resources to shorten the path for providers to explore collaboration opportunities in a format where everyone wins?” Here’s what we learned, and what’s next.          

9:30 am - 9:45 am: Networking Break

9:45 am - 10:45 am: Fishbowl 5: Innovation in the Face of Burnout, Funding Cuts, Talent Wars, and Competition

Panelists: Terri Couts, Andy Crowder, Aaron Miri

Moderator: Chani Cordero

This is where the “rubber meets the road,” in a discussion of how CIOs are leveraging technology, exploring new partnerships, and applying innovation strategies to tackle some of the most pressing issues for healthcare organizations.          

10:45 am - 11:00 am: Networking Break

11:00 am – 11:45 am: Fishbowl 6: The Innovator’s Toolkit: Practical Strategies for Sustainable Innovation

Panelists: Andy Crowder, John Marc Green, Shafiq Rab, MD

Moderator: Debbie Backus

We’ve curated some of the best globally proven innovation tools to send you back to your own organizations better equipped to meet 2023’s toughest challenges and keep your goals on track and aligned with your core business values.          

11:45 am – 12:00 pm: Bringing It All Together | Closing Remarks & Adjournment